Short answer
An emergency plumber in Apache Junction should do three things before touching a tool: tell you how to stop the damage on the phone, give you a real arrival window, and price the job in writing before starting. AllStar answers from a shop at 870 W 15th Ave, so most of the city is a ten to fifteen minute drive rather than a cross-valley dispatch.
A plumbing emergency is not the day to gamble on whoever answers first. Water moving through a wall does damage by the minute, and the wrong decision in the first ten minutes usually costs more than the repair itself. AllStar Home Services is based at 870 W 15th Ave, right here in Apache Junction — not dispatched from a Phoenix call center — so when something lets go at your house, you are talking to people who can actually be there.
We handle the calls nobody plans for: a supply line that split behind the drywall, a water heater that dumped forty gallons onto the garage floor, a main sewer line backing up into the downstairs shower, a slab leak that turned a hallway tile warm. Shane has sixteen years in the trade and has seen every one of these in this town, in these houses, on this water.
Before we touch anything, you get a price. Not a range that mysteriously doubles once the wall is open — a number you agree to. One of the things customers say most often about us is that the final bill matched the quote. In an emergency, when you have the least leverage and the most stress, that matters more than anything else on this page.
Water where it should not be? Call now.
Shut the main off, then call. We will tell you what to do next before we even leave the shop.
Call us immediately if you are seeing any of this
Water you cannot stop
A burst supply line, a failed angle stop under a sink, or a split water heater tank. Shut the main off first — then call. Every minute of flow is drywall, baseboard and flooring.
Sewage coming up a drain
If the lowest fixture in the house — a floor drain, a downstairs shower, a first-floor toilet — is bubbling or backing up, the main line is blocked. Stop using water in the house entirely and call.
No water anywhere
Total pressure loss usually means a broken main between the meter and the house, a failed pressure regulator, or on well properties a dead pump or waterlogged pressure tank.
A warm or wet spot on the floor
Warm tile with nothing running above it is a classic slab leak in a hot-water line. On a slab-on-grade Apache Junction house, that water is going somewhere, and it is not somewhere good.
The smell of gas
Leave the house first, then call the gas utility, then call us. We repair and pressure-test gas lines, but nobody should be inside a house that smells like gas making phone calls.
Water heater making noise and leaking
Rumbling followed by seepage at the base of the tank means the tank itself has gone. It will not reseal. Shut off the gas or breaker and the cold inlet, and call before it opens up completely.
What a emergency plumbing job includes
Every quote covers the items below. If something is not on this list, it is not in the price — and we will say so before we start.
Phone triage before we leave
We walk you through the main shutoff, draining the system and killing power to the water heater, so damage stops before anyone is in a truck.
A real arrival window
Not "sometime today." A window we intend to hit, and a phone call the moment anything changes.
Proper diagnosis, not a guess
Camera, electronic leak detection, pressure testing — whatever the failure actually calls for, rather than opening walls hopefully.
Written price before work starts
Scope and number, agreed by you. Nothing gets added to the invoice afterward that you did not approve.
Stabilise now, permanent repair scheduled
Where a proper permanent fix needs daylight, parts or a permit, we make the damage stop tonight and book the rest. You will be told which one you are getting.
Pressure test and a look at what is next
We test the repair and check the components most likely to fail next, so you are not calling us again in three weeks.
What to do in the first five minutes
Almost every catastrophic water-damage claim we see could have been a fraction of the size if someone in the house had known where the main shutoff was. Find it today, before you need it. On most Apache Junction homes it is on the exterior wall near the hose bib on the street side, or in a box at the property line near the meter. Older properties and manufactured homes in the mobile communities often have it at the riser under the skirting.
Turn it clockwise until it stops. If it is a ball valve, a quarter turn is all it takes. Then open the lowest faucet in the house to drain the remaining pressure out of the system so it stops feeding the leak. Kill power to the water heater at the breaker if the leak is anywhere near it, and get anything valuable off the floor.
Then call. We will ask you what you are seeing, tell you whether it can wait until morning or genuinely cannot, and give you a real arrival window instead of a vague promise.
The emergencies we see most in Apache Junction
This town has a specific plumbing profile, and the emergency calls reflect it. A large share of the housing stock predates 2000, which means polybutylene supply lines in homes built between roughly 1978 and 1995 and galvanized steel in the older stock closer to downtown. Polybutylene does not leak politely — it goes from fine to a two-inch split without a warning drip.
Then there is the water itself. At 15 to 25 grains per gallon, hardness quietly wrecks the parts that hold pressure back: toilet fill valves, angle stops that seize and then snap when someone finally turns them, water heater tanks scaled to the point of failure. A huge number of our after-hours calls trace back to a component that had been slowly mineralizing for a decade.
And monsoon season adds its own category. Between June and September, a storm can push more water into a partially blocked sewer line than it can carry, and that surplus comes up the lowest opening it can find inside your house.
Burst and split supply lines
Polybutylene and old galvanized runs, plus braided washing machine and toilet connectors that let go at the crimp.
Main line sewage backups
Grease, mineral scale, root intrusion and collapsed clay or cast iron in older neighborhoods.
Water heater tank failures
Scale-driven tank rupture, failed T&P valves, and drain pans that were never plumbed to a drain.
Slab leaks
Hot-side copper corroding inside the slab, often announced by a spike in the water bill weeks before anyone notices warm floor.
Why calling a local company matters at 9pm
National franchises route emergency calls through a dispatch center that has never been to Apache Junction. You describe your problem to someone reading a script, a truck gets assigned from wherever it happens to be in the Valley, and pricing gets set by a corporate rate card with an after-hours multiplier baked in.
We are a family business. Shane, Leo and Justin live and work here. When you call, you get someone who knows what a Golden Vista Resort water heater closet looks like, who has run a camera down a clay line in Ironwood Estates, and who has to see you at the grocery store afterward. That accountability is not a marketing line — it is the actual reason small local shops treat emergency calls differently.
How an emergency call runs
- 1
You call, we triage
We ask what you are seeing and walk you through stopping the damage right now — main shutoff, gas valve, breaker — before anyone gets in a truck.
- 2
We give you a real window
Not "sometime today." A window we intend to hit, and a call if anything changes.
- 3
Diagnosis before pricing
We find the actual failure — camera, leak detection equipment, pressure test, whatever the situation calls for — rather than guessing and charging you for the guess.
- 4
Written price, then approval
You see the number and the scope in writing. Nothing happens until you say yes.
- 5
Stabilize, then repair
Sometimes the right move at 11pm is a proper temporary fix that stops the damage, with the permanent repair scheduled in daylight when parts and permits are available. We will tell you honestly which one you are looking at.
- 6
We clean up and check the rest
Before we leave we pressure-test the repair and take a quick look at the components most likely to be the next failure, so you are not calling us again in three weeks.
What drives the price
We do not publish flat prices for emergency work, because an honest number depends on what actually broke and every house is different. What we do commit to is that you will know the price before we start and that the price will not move afterward.
Here is what genuinely changes the cost of an emergency call in Apache Junction:
- What failed, and where
- A split line in an accessible wall is a fraction of the cost of the same split under a slab or behind finished tile. Access drives price more than parts do.
- Time of day
- After-hours and holiday calls cost more than a Tuesday morning — that is true of every honest shop. We tell you the difference up front rather than burying it in the invoice.
- Whether the material is still made
- Repairing into polybutylene or galvanized means transition fittings and sometimes replacing a whole run, because the old material will not take a modern repair reliably.
- How much has to come apart
- Drywall, tile, stucco and concrete cutting add labor and add a restoration step. We do our own drywall repair, which keeps that from becoming a second contractor and a second bill.
- Whether a permit is required
- Water heater replacements, gas line work, sewer repairs and repipes are permitted work in Apache Junction and Pinal County. We pull the permit; the fee is passed through at cost.
Every quote is written, and the number does not change afterward. AZ ROC CR-37 Plumbing · BBB A+ accredited.
Why AllStar Home Services for emergency plumbing
We answer, and we tell you if it can wait
Not every 9pm call is an emergency. We will tell you honestly when something is safe until morning rather than charging you an after-hours rate for it.
A shop at 870 W 15th Ave, not a dispatch centre
Shane, Leo and Justin live in Apache Junction. You are not describing your problem to somebody in another state who has never seen your street.
The quote is the price
You hear the number before we start and it does not move afterward. It is the single thing customers mention most in our reviews, and it is a deliberate policy.
Licensed, insured and permitted
Arizona ROC classification CR-37, issued November 2024, and BBB accredited with an A+ rating. We pull permits and pass the fee through at cost.
Where we provide emergency plumbing
Emergency response is the one service where distance genuinely decides the outcome, which is why being based in Apache Junction matters more here than anywhere else on this site. We deliver this service from our shop on 15th Ave across Apache Junction and Gold Canyon — usually within ten to fifteen minutes — and out through Queen Creek, San Tan Valley, Mesa, Gilbert, Chandler, Tempe and Fountain Hills.
Further out we cover Florence, Coolidge, Casa Grande, Maricopa, Eloy, Superior and Mammoth. For the outer edges of Pinal County we are honest about when a small repair does not justify the drive, and when a larger job absolutely does. On a true emergency — water you cannot stop, sewage inside the house, no water at all — we move you to the front of the schedule regardless of where you sit in that list.
- Emergency Plumbing in Apache Junction
- Emergency Plumbing in Gold Canyon
- Emergency Plumbing in Queen Creek
- Emergency Plumbing in Mesa
- Emergency Plumbing in Superstition Mountain
- Emergency Plumbing in Ironwood Estates
Emergency Plumbing questions, answered
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